eAudio Help

We'll help you with your DIGITALNESS!

Do you have a E-booksnew reader? Don't know how to use it? Come on in or give us a call! We'll be more than happy to assist you.  We know it all: IPads, Kindles, Nooks, Sony Readers, Androids and the list goes on and on. Look to the near future and we be having Digitalness Learning Sessions for everyone.

Kindle January 7, 2012 @ 3:00 pm

Nook January 14, 2012 @ 3:00 pm

IPad January 28, 2012 @ 3:00 pm

 

UPDATE: Apple iOS5 update

To those who updated their Apple products to iOS 5, on 11-3-2011, Overdrive released an update to the Overdrive Media Console that fixes the issue.  Please download and install the new version of the Overdrive Media Catalog, and check for updates for iTunes.

I have tested it and the eAudio title I transferred did not go into the audiobook section like it used to.  A playlist is created for the audiobook.  In the update that released today, the name of the eAudio is now included in the transfer instead of random numbers.  The newest version is 3.2.0.7.

If you are suffering any issues after updating to iOS 5, make sure to update iTunes and Overdrive and hopefully the issue will be solved.  And no more random numbers instead of chapter titles!

 

Apple iOS 5 will not transfer WMA eAudio to the Apple devices.

To all Apple users.  Please be advised that something must have changed in the way iTunes works with  iOS 5.  After updating to the iOS 5 for Apple products, you will no longer be able to transfer WMA formatted titles to your device from the Overdrive Media Console.

Normally the Overdrive Media Console uses iTunes to convert the file into something it can use.  Something more than likely changed in the iOS 5 update and now the Overdrive Media Console can no longer use iTunes to convert the files.  Our developers are working on the issue and their response about the issue is below.

MP3 formatted titles should still work as normal.  We will update you here as soon as we know this is fixed.

 

Selecting titles for the Digital Media Catalog.

Since title selection is such an important factor in the success of the HCPL Digital Media Catalog, I thought it would be good to talk about the factors I use in determining whether or not to purchase a title.

Ponderign the titles.

Each Monday I look at every title that was added to our vendor for digital titles catalog within the previous 7 days.  Most of the time there are thousands of new titles to look through.  I then pick out the ones I am interested in and add them to my monthly orders. 

 

If there are any title suggestions I have not looked at, I look through them as well.  When it is time to place the order, I go through my cart and start taking out titles in order to get the final cart to within the budgeted amount I can spend that month.

Coming Soon Features For Our Mobile App Users

First let me apologize for the delay in getting the previously mentioned eBooks into the system.   There was an unforeseen delay that was out of our control.  It should be completed soon.  The new August titles may meet the same unforeseen delay.

I was recently at our vendor's convention for eBooks and they mentioned a few features they are working on.  They may be up by the end of the year, but their main focus is in getting the Kindle up and running.  They would not state the date that the Kindle will be able to use our service, but they did stress that it will be VERY SOON.

A Note for Google Chrome Users of the Digital Catalog.

Some of our customers who use Google Chrome as their main browser may be seeing a message on our digital site that says that the site is down for maintenance. 

 It appears that the browser may not be refreshing our digital site like it should as it was only down for maintenance a few hours.

 You are welcome to try this fix to see if it resolves the issue.

 First, open the browser and click on the wrench icon in the upper right.  Hover your mouse over “Tools” from the dropdown menu.  In the new menu that opens up to the left, select “Clear Browsing Data.”

 

Chrome

An Important Change in the HCPL Digital Media Catalog

Due to recently implemented licensing restrictions imposed upon libraries by electronic book providers and the Library’s budgetary issues, access to HCPL’s Digital Media Catalog will be limited to Harris County Public Library card holders only, starting Monday, March 7, 2011.    Digital Media Library customers who are currently using a Montgomery County Memorial Library System library card to check out digital materials will have two options for accessing HCPL’s downloadable content after March 7th:

Can I return my digital eAudio titles early?

Due to licensing agreements with the audiobook publishers, eAudio titles cannot be returned early.  Only eBooks (EPUB and PDF) can be returned early at this time.

Why don't you have more MP3 titles?

The publishers’ control what titles are placed in our vendors catalog and in what format they are allowed to be purchased in.

Please be assured that HCPL purchases every eAudio title in the MP3 format first whenever possible. Most of the bigger audiobook publishers do not put their titles in the MP3 format through our vendor. Most choose to only add their titles in the WMA format.

The reasoning behind this, as far as I am aware, is that the MP3 titles do not have as many copyright protections embedded in them. The three largest audiobook publishers, Random House, Books on Tape, and Brilliance, only add their titles as WMA. Again, we will purchase the MP3 format over the WMA format whenever the option is available to us.

Syndicate content