Whenever I download an eBook, I only get a file names “'urllink.acsm”. What is this?

You usually end up with this file when the ACSM extension is not properly set to Adobe Digital Editions. To fix this problem, Please complete the following steps.

In Windows XP and Windows 2000:

  1. Open 'My Computer' and select Tools > Folder Options. The 'Folder Options' dialog box is displayed.
  2. Select the 'File Types' tab.
  3. In the windows under the word “Extension” scroll down to the extension called '.acsm' and click the 'Change' button.
    A list of programs is displayed.
  4. Select 'Adobe Digital Editions'.
  5. Click 'OK'.

In Windows Vista and Windows 7:

  1. Go to "Start > Control Panel".
  2. Open "Default Programs".
  3. Click "Associate a file type or protocol with a program".
  4. Scroll down to the 'ACSM' file type.
  5. Make sure that the extension is set to open with Adobe Digital Editions. If it is not, click the 'Change Program' button and select Adobe Digital Editions.
  6. Click 'OK' as needed to save the changes and exit the open windows.

In Mac OS:

Open the Adobe Digital Editions program to verify that the title is now correctly showing.

If it is not correctly showing, please try downloading the title again.

  1. Control-click the 'urllink.acsm' file and select 'Get Info'. The 'urllink.acsm Info' window is displayed.
  2. Expand the 'Open with:' section and click 'Other…'. A list of programs is displayed.
  3. Select 'Adobe Digital Editions'.
  4. Check the 'Always Open With' checkbox.
  5. Click the 'Add' button.
  6. Close the 'urllink.acsm Info' window.
    Adobe Digital Editions is now set to open ACSM files.