Why are my holds different when looking in Overdrive and the main HCPL account page?

In our main book catalog, your digital requests show exactly how many people are ahead of you for the title. This works exactly how it does with holds on our physical items.

When looking at holds in our main eBook and eAudio site, Overdrive, the total number of holds ahead of you are divided by the amount of copies we have of the title. This represents how many people are ahead of you in the queue per copy.

In order to see the total number of people in line ahead of you on our Overdrive site, select the blue question mark next to the hold number.

A pop up window will display showing your true holds position. This number will match what is shown on our main book catalog.