Help - Apple Products

Due to licensing agreements with the audiobook publishers, eAudio titles cannot be returned early.  Only eBooks can be returned early at this time.

Because of the lack of a screen for the iPod Shuffle, setting up this device works differently than any other apple device.

The complete instructions for setting up an Apple device can be found here.

The iPod Shuffle has a different setting than other iPods.  In order for you to be able to transfer titles, you must select “Enable Disk Use".  You may need to scroll down in the window to find the setting.  If it is not selected, please select it and hit the apply button.

This should allow titles to transfer to your iPod Shuffle.

In order to transfer eAudio titles from a computer to your Apple device, you will need to have both iTunes and Overdrive Media Console installed on the computer.  You can download Overdrive Media Console here.  If you are transferring from a Mac, only the MP3 format is compatible.  If you are transferring from a Windows PC, both the WMA and MP3 are compatible.

After you have installed these two programs, you will need to set up your Apple device.

First, connect your device to your computer and let it finish synching with iTunes.

The left hand side of the iTunes window should list the name of your device.  It should be listed under "Devices."  If you do not see your device listed under "Devices", click the triangle to the left of the word "Devices."

If you left click once on the name of your device, the preferences should appear in the main iTunes window on the right.  In this window there should be headings for Device type (iPhone, iPod etc) "Version" and "Options".  Look at the settings under "Options." 

Find the setting for "Manually Manage Music and Videos." You may need to scroll down to find this setting.  A check mark will need to be selected in this field.  If there is no check mark, the titles will not transfer. 

IPOD SHUFFLE USERS ONLY: Please make sure that the setting for "Enable Disk Use" is also selected.  Next, select the “apply” button located in the bottom of the window in the grey area.

There is one more setting that is good to change when transferring eAudio titles to the Apple device.  In the upper left hand side of the iTunes window is the word "edit."  Click on "edit", then "preferences."

In the middle of the window that pops up, click on the word "import settings".  Under "import using" it should say "AAC Encoder".  Under "Setting" it should say "Spoken Podcast."  Click "ok" to finish.  This will cause the audiobooks to take up less memory on your device.

Whenever you import a music CD, you will want to change it back from “Spoken Podcast” to whatever it was set to originally.  Music may have a slight decrease in quality when imported under spoken podcast.

After these settings are changed, open the Overdrive Media Console (with your iPod still connected).  After Overdrive loads, left click once on the title you wish to transfer to highlight it in blue.  Next, click on the "Transfer" button located towards the top of the program window.  This should start the transfer process for you.

After the title is transferred, it will be in the “Music” folder of your device.  WMA eAudio titles will be in the “Audiobook” section of the Music library.  To access this, open your music library.  Next, select “More” in the bottom window.  Next select Audiobooks.

MP3 eAudio transferred from the Overdrive Media Console are placed in the general library folder in your music library, not in the audiobook folder like the WMA audiobooks. You can find the MP3 eAudio by looking for the title of the book under “album,” or the author of the eAudio under “artist”.

 MP3 audiobooks transferred from the Overdrive Media Console are placed in the “music” folder on your iPod, not in the audiobook folder like the WMA audiobooks. You can find the MP3 audiobooks by looking for the title of the book under “album,” or the author of the audiobook under “artist”.

If you wish to move the MP3 eAudio from the iTunes Music folder to the specific “audiobooks” folder, please complete the following steps. (Note: If you don't see an “audiobooks” folder in iTunes, go to the “Edit” menu and select "Preferences". On the “General” tab, check the "audiobooks" box.)

1. Connect your iPod to your computer and wait for iTunes to finish synching and backing up the files.  If iTunes does not open automatically after connecting your iPod, please open the program.
2. Click on the name of your device to expand your device’s playlist library.  If the name of your device is not listed, click on the word “Devices” and see if it shows up.
3. Click on the “Music” icon under your device’s name.
4. Find the name of the audiobook you wish to move. 
5. Select all the MP3 parts of the audiobook you wish to move to the “Audiobooks” folder.  You may hold down the Ctrl (control) button and click each part to highlight multiple parts. 
6. Right click the highlighted group and select "Get Info".
7. A message may pop up saying “Are you sure you want to edit information for multiple items?”  Click “yes” if you have only highlighted the parts of the eAudio and none of the other songs in your library.  This helps keep them as a group in the “audiobooks” folder.
8. In the new window that pops up, click on the “Options” tab.
9. Under "Options," click in the checkbox next to “Media Kind”.
10. Next, click on the drop down menu for "Media Kind."
11. Change the setting from “Music” to "Audiobooks".
12. Click "OK" on the dialog box.

The audiobook parts move to the "audiobooks" folder.  You may now disconnect your iPod from the computer.