Help - General Questions

A list of compatible audiobook devices is located here:

A list of compatible eBook devices is located here:

The ability to return titles early differs by device and format.  Please refer to the help section for your device type within the two formats (eAudio and eBook).

Changing the email address when you place a new hold will change the default email address for all future holds as well.

In order to change the email address for items you currently have on hold, you will need to do the following steps.

  1. Login to your Overdrive account.
  2. Click the link for “My Digital Account”.
  3. Click on “Holds”.
  4. To the right of the titles that you have on hold, you will need to click the word “edit” for each title you currently have on hold.

The option to renew a title will appear on your Checkouts page within 3 days of the title’s expiration date. Learn more about how to renew titles here.

In our main book catalog, your digital requests show exactly how many people are ahead of you for the title. This works exactly how it does with holds on our physical items.

When looking at holds in our main eBook and eAudio site, Overdrive, the total number of holds ahead of you are divided by the amount of copies we have of the title. This represents how many people are ahead of you in the queue per copy.

In order to see the total number of people in line ahead of you on our Overdrive site, select the blue question mark next to the hold number.

A pop up window will display showing your true holds position. This number will match what is shown on our main book catalog.