In order to facilitate troubleshooting, please include as much of the following, as is applicable. The data in this support form may need to be shared with the vendor for support purposes.
Please include a phone number if you prefer us to call you.
E.g. Overdrive Media Console 184.108.40.206 or Adobe Digital Editions 1.7.2. This information can typically be found under Help > About.
E.g. Windows Vista, Windows XP, Windows 98 SE
E.g. Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.
Please include as much detail as possible.
E.g. Apple iPod Classic, Creative Zen Stone, SanDisk Sansa c140
If you have screen shots of error messages, please check yes and send them by email to email@example.com 
Harris County Texas
About the Library
Locations & Hours
Military Library Cards
HCPL Digital Media Catalog
Job Search Guide
Frequently Asked Questions
Ask a Librarian
Connect with HCPL
Information for Persons with Disabilities: Programs and services are Americans with Disabilities Act (ADA) Compliant. Special accommodations can be requested in advance by contacting the library.
The Harris County Public Library Website by Harris County Public Library is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. It is designed for 1024x768 resolution and Internet Explorer 7+, Firefox 3+, and Safari 3+ browsers. For additional information, see our Credits page.