A lot of people when they think of libraries think of ivy-covered buildings and grandmotherly staff wearing their reading glasses like necklaces. Fewer people perhaps think of fiber optic cables and cyber-librarians. Harris County Public Library combines both ideas in its eBranch. Customers get the personalized service of the traditional library model with online convenience.
As the name suggests eBranch can be thought of as a typical branch library, but one that can’t be found on any map. Instead it is as close as the nearest laptop, smartphone or tablet.
Almost any library service that customers can find at their local branch can now be found online--any time they need it. “EBranch offers online services to HCPL customers 24/7/365,” says eBranch Librarian, Grace Lillevig.
If this sounds impersonal, it’s not. The personalized service and expertise that HCPL customers have come to expect is right there on the website. Free services available from eBranch include:
EBranch’s roster of services continues to grow. It has moved into the world of social networking, “We are always exploring ways to expand eServices beyond the website,” says Lillevig. “Facebook, Twitter and Yelp! just widen the avenues of interaction between the library and its customers enjoyed in the traditional brick-and-mortar version.”
Of course, when you want to leisurely browse the shelves, meet friends or just relax in a friendly atmosphere, Harris County Public Library’s twenty-six neighborhood branches  will always be there for you.