Look around and you'll see how the world's becoming less mannered every day. One place, however, you can't afford to be rude is in your business. Offend a customer...lose the sale. Make an inappropriate comment...lose the promotion. Take a look at 301 Smart Answers to Tough Business Etiquette Questions [2]...watch yourself succeed.
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Links:
[1] http://www.hcpl.net/users/angel-hill
[2] http://catalog.hcpl.net/ipac20/ipac.jsp?menu=search&aspect=subtab13&term=301%20smart%20answers%20tough%20oliver&index=.GH#focus
[3] http://www.hcpl.net/category/tags/business
[4] http://www.hcpl.net/category/tags/etiquette
[5] http://www.hcpl.net/taxonomy/term/34
