Frequently Asked Questions: Library Closure
When will Curbside Holds Pick-Up be available?
Based on the extension of Harris County's Stay at Home, Work Safe order to June 10th, HCPL No-contact Curbside Pick-Up will be postponed until further notice. We apologize for any inconvenience. We will provide more information as it becomes available.
I had holds ready for pick up when the library closed. Will I lose my place in the queue and have to place another hold?
No! Your holds will be kept on the shelf at your branch for 7 days after the library begins curbside pick-up on May 26. In addition, you can place new holds online during the closure and they will be processed when libraries reopen.
I have books due. What should I do?
Book drops are open at all HCPL branches except Lone Star College-CyFair Branch Library and Lone Star College-Tomball Community Library.
You can return all HCPL items to book drops at any branch no matter from which library they were checked out. Please do not leave library materials outside of the library.
No late charges will be charged during the library closures.
I don’t have an HCPL Library Card but would like to download eBooks and stream movies. Can I get one?
Yes! Apply for an HCPL iKnow Digital Access Card HERE
Then visit our Digital Media Page, to learn how to start reading and streaming and a whole lot more
The checkout period is 14 days with up to 2 renewals. See Borrowing FAQ for complete details
Can I place an Interlibrary Loan request during the time that the library is closed?
The Interlibrary Loan service has been suspended. We cannot take ILL requests until libraries reopen.
I have an Interlibrary Loan book that is due. What should I do?
Update: All HCPL branch libraries (except LSC-CyFair and LSC-Tomball) have now reopened their book drops. While under normal circumstances returning ILL items to book drops is not allowed, during the closures you may return ILL items using the book drop. You will not be assessed late fees for ILL items that came due during the closures.
I have books I want to donate. Can I drop them off at the library?
We ask that you do not bring book donations to our branches. Please hold onto them until the library resumes full services.