Frequently Asked Questions: Library Closure
I had holds ready for pick up when the library closed. Will I lose my place in the queue and have to place another hold?
No! Your holds will be at your branch when it reopens to the public. In addition, you can place new holds online during the closure and they will be processed when libraries reopen.
I have books due. What should I do?
Stay safe. Please hold onto all items until libraries reopen. No late fees will be assessed during the time libraries are not open to the public. All due dates have been extended to May 1. Book Drops will be locked. Please DO NOT try to return items to the library. Do not leave items outside of the library.
I don’t have an HCPL Library Card but would like to download eBooks and stream movies. Can I get one?
Yes! Apply for an HCPL iKnow Digital Access Card HERE
Then visit our Digital Media Page, to learn how to start reading and streaming and a whole lot more
The checkout period is 14 days with up to 2 renewals. See Borrowing FAQ for complete details
Can I place an Interlibrary Loan request during the time that the library is closed.
The Interlibrary Loan service has been suspended. We cannot take ILL requests until libraries reopen.
I have an Interlibrary Loan book that is due. What should I do?
Please hold on to your ILL item until libraries reopen. You will not be assessed late fees. Book drops are locked for security reasons. Do not leave any items outside the library.
I have books I want to donate. Can I drop them off at the library?
We ask that you do not bring book donations to our branches. Please hold onto them until the library resumes full services.