Get the Most Out of Your Chromebook or Hotspot
Set-up Instructions for your T-Mobile Wi-Fi Hotspot
Having trouble? Visit T-Mobile Troubleshooting for more tips or call 1-844-341-4834.
If your T-Mobile Wi-Fi hotspot is damaged or does not work, please return it to any HCPL branch location for replacement (if available).
If you are new to computers, you may need to learn just what you can do with them. Here are some free resources to help you get the most out of your experience.
HCPL Connected has made how-to videos for beginner and intermediate users and we're adding more videos all the time.
Watch our How-to series below or on YouTube
HCPL Basic Computer Classes
Many HCPL branches offer computing classes in English and Spanish. LIVE Virtual classes are also available every other Wednesday.
Classes range from beginner levels like how to create a free email account, and Introduction to Microsoft Word to using HCPL's free resources to stream movies and music, download eBooks and more.
Additional Learning resources:
- How to Chromebook is a rich online resource for learning the basics of computing. You will find brief video how-tos for everything from editing Microsoft Office documents, to downloading apps, connecting to wifi and Bluetooth and a lot more.
Click to visit How to Chromebook.
- Linkedin Learning is an on-demand learning solution designed to help you gain new skills and advance your career. You will find in-depth self-paced online classes on hundreds of technology-related topics including Microsoft Office Suite and Adobe Creative Cloud. Free with your HCPL library card.
Click to start learning with LinkedIn Learning
A Quick Start Guide will be provided at the time of checkout. It will cover the most common questions new users have about using the devices. See the Learn section for basic computing classes and other How-to resources available from HCPL and our partners.
Many HCPL staff members can assist users with basic computing and common software questions. HCPL cannot provide in-depth troubleshooting or technical support.
T-Moblie 5G MiFi hotspots Technical Support, call toll free 1-844-341-4834
Broken or Damaged Devices
Chromebooks and T-Mobile 5G MiFi hotspots that are not working, are broken, or damaged should be returned to the branch they were borrowed from. Replacement of damaged or broken devices will depend upon availability and is at the discretion of HCPL staff.